Topic: Remote programming dilemma

[EV607797]

Does anyone here have a modem-equipped PC?  My laptop crapped out and I also had to replace my desktop.  My existing modems wouldn't work with Windows 10, so I bought some USB ones.  They connect, but no joy because they recently converted my POTS lines from Spectrum to IP.  I would need someone to remote into a system with my guidance (unless you can provide me with remote access).  This customer has been waiting for over a week for routine programming changes and the list is growing.  Any help or guidance would be greatly appreciated.

[NTlayoff]

You didn't say which system, which remote access program, etc is needed.

[EV607797]

It is a Vodavi/Vertical XTS600, and it can be programmed through any standard terminal emulation, like HyperTerminal or Procomm.  The system has a dedicated DID number for access to the internal modem.  I'd be on the phone with you in order to provide step-by-step instructions.

[NTlayoff]

Ed:  How long do you think the programming will take?
I just replaced my knee on Monday, and not getting aroung too well.
My computer is downstairs. 
If you could wait until Tuesday, I will see how well I can get up and down the stairs.
Send me a PM on Monday (or thru here) to see how I am doing, i can let you know if Tues is doable.
Does my computer need or can't use a specific Windows Version?
I have a WinXP and a Windows 7.  I keep my XP around for getting into Norstar Phone systems.
Jim

[EV607797]

Jim, I'm at your mercy with regard to timing and I'll be sure to make myself available.  Any version of Windows below 8 works fine with most terminal programs that I've been using, so that won't be an issue.  Everything should be done in 20-30 minutes tops.

[NTlayoff]

I should know by Monday late morning if I ca make it down the steps.
And maybe we could do this on Monday afternoon. Do you have AnyDesk?
Good way to see my computer while I dial in.