I have a customer with 2 - networked OS100's, both on s/w 2.76, both have MGI16 cards in slot 1.
Site A has trunks and all incoming calls, and central voicemail.
Site B has just TDM stations, all out calling and voicemail use SPNET to site A.
Just moved both sites off cable internet onto more stable and reliable ADSL from phone company - both sides have static IP's. All same network gear, port forwarding, SPNET working 95% of the time.
2 issues:
1. Sometimes when site B tries to press a NS key or dial 9 and an external number, there is a long delay and then "out of order" shows up in display. Repeated hammering of link with redial seems to get link to work, once call is in progress, voice quality is 100%. There are NO issues calling site A to B - every call goes through.
2. Site A answers the calls, and she says she would put the call on hold at her phone, then page to site B (NP key) which always works, and site B would use "hldpk NSxxx" and it would work. Aparently it worked, and now doesnt, I can't find any way to make the hold/park pickup work over the network. Am I hunting for ghosts and she thinks it worked but never did?
I'm on site, have downloaded (but never used) wireshark to try and capture the traffic on both sides. Thankfully, both sides have just been switched to ADSL, and the phone system is alone on the network, so there will not be any user traffic... I'm not familiar with how wireshark works, I could sure use some help with capturing useful data...
Thanks guys,
