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Author Topic: Avaya G650 Media Gateway No Sound  (Read 29 times)

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Offline Butch Cassidy

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  • Location: Falls Church, VA
  • Posts: 11
    • Avaya Dealer
Avaya G650 Media Gateway No Sound
« on: September 18, 2021, 11:46:27 PM »
Avaya G650 Media Gateway with about 30 Avaya 9611G  phones.  This was a working phone system but now does not work for the most part.  All the phones have normal screens but cannot make or receive calls.  There is no sound at all, not even a hiss.  Actually of the 30 phones, one still works.  When you call a dead phone, a red light flashes once in the upper right hand corner.  But then nothing. 

Any ideas?   :023:
Butch Cassidy

Online telemarv

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  • Location: Ottawa ON Canada
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Re: Avaya G650 Media Gateway No Sound
« Reply #1 on: September 19, 2021, 08:47:57 AM »
Network router or switch any changes?

If people had more manners... we'd need fewer laws.

Online liquidvw

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  • Location: NJ, USA, Earth
  • Posts: 281
Re: Avaya G650 Media Gateway No Sound
« Reply #2 on: Yesterday at 07:13:07 AM »
run 'disp er' for active alarms post results.  What is the software version?