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Author Topic: GMail’s Detection is Off Leaving Legitimate Emails in Spam/Junk Folders  (Read 495 times)

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Online CMDL_GUY

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Online MacGyver

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Re: GMail’s Detection is Off Leaving Legitimate Emails in Spam/Junk Folders
« Reply #1 on: February 18, 2019, 06:10:34 PM »
Larry, we've been having a huge issue with that for well over a year now with one of our offices.  Patients who use gmail aren't getting notifications about appointments, assessment results, etc. because 1) gmail flushes them to the spam folder, and 2) for whatever reason, Google designed the GUI in gmail so that you don't even see that you have messages in your spam folder unless you specifically open that pulldown to check.  Unfortunately, it's not like you can call anyone.
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