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Author Topic: Directory on DX120 VM  (Read 1268 times)

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Offline JWRacedog

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  • Location: Pearl Lake, Illinois & Mission, Texas
  • Posts: 442
Directory on DX120 VM
« on: December 12, 2016, 08:23:49 AM »
DX 120 VM.  Not all of the recorded names are being heard in the directory (*).  Is that a "switch" that can be turned on in the Teleparameters? I see number 2604 in the Directory SetUp.  Would that be the one?  Ext 101 to 109 are all in the directory.  The names of the other extensions are all recorded correctly, but 110, 111 and 112 are not  being heard in the directory.  113 & 114 are being heard. This system was bought used by customer at least 5 years ago.  I'm trying to do this remotely as I have forgotten how to get in on site with the laptop.
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Offline Markk

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  • Location: Lancaster County Pa.
  • Posts: 771
Re: Directory on DX120 VM
« Reply #1 on: December 12, 2016, 08:54:47 AM »
I had this problem with a single mailbox once. The first thing I tried worked. I just deleted the MB and then created it again, then have the user follow the tutorial to re-record name and greeting. This is easily done by phone if you have the VM password. To connect on site you need Keylink DX
Mark
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Offline JWRacedog

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  • Location: Pearl Lake, Illinois & Mission, Texas
  • Posts: 442
Re: Directory on DX120 VM
« Reply #2 on: December 12, 2016, 10:02:46 AM »
Thanks, Mark.  I'll try that today.
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