I have a customer that uses a computer to call customer and let them know they have a delivery scheduled the next day
"our truck will be out to you between 10 and 12 tomorrow morning "
Ive given them a few analog ports and the calls are made starting at line 8 and moving up .
problem is their customer tries to return call with line 8 , 7 etc
I tell the customer , " call verizon tell them to have your main number show up on all lines as CID , problem solved "
Verizon says they cant do this because of domestic abuse laws ...HUH ????
I've got a lot of customers that they have done this for
I'm thinking maybe we need to ask for something particular?
what should we be asking verizon for ?