Hi Dave,
Sorry for the late reply, I'll throw Larry under the bus since I didn't know the Cisco section went live until today. :-)
With CallManager 5 and later, the CDR records are generated as flat files on each CCM node, and then moved to a shared repository on the Publisher. Then, the CAR scheduler runs (by default in the middle of the night) to process the flat files and populate the CAR database.
So, you have 2 options:
A) Process the flat CDR records with a third party application
B) Use the default Cisco CAR database
Take a look at @Comm Corporation:http://www.atcomm.com
Also use the follow link to do a search on all the supported 3rd party apps:
IP Communications Application Search Engine:
http://forums.cisco.com/eforum/servlet/IPCApps?page=Application_SearchI hope this helps!
Brian