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Author Topic: lines ringing on phones  (Read 2535 times)

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Offline iluvnfldals

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lines ringing on phones
« on: July 10, 2013, 01:16:22 PM »
I have a Samsung 7100, in the Am when cust gets in all lines are ringing on phones. They can shut it off. Sometimes during the day it will happen for about 5 mins. I have replaced the 2 truck cards on Uni card and the uni card. I am going to upgrade it Monday to 4.70. Is there anything I might be missing?

Offline matherton

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Re: lines ringing on phones
« Reply #1 on: July 12, 2013, 12:28:43 PM »
What kind of trunks do they have - copper or coax/cable company?  I've had coax company modems get flakey, and i've seen where a customer was located close to a TV/am/fm radio transmitter tower have issues because of the localized high levels of RF on the system/cabling feeding the system. 

What version of s/w is in the system now?  Also check before you upgrade, what version of s/w is on the UNI card, if its a V4 (instead of V5) you might have troubles with that also during the upgrade.
Marty Atherton

Was a Samsung 'expert' * Panasonic * Grandstream * Ascom TeleCareIP Nurse Call
Tunnel vision to retirement