Topic: Voicemail LEDs are lit red

[baddies]

Customer has an IP Iwatsu with a four port card voicemail card and all four ports are showing busy/ locked up. No one can get the voicemail: internal or external (the voicemail is down completely).

Technician could not log in into the system with a computer.

There are were multiple brown-outs/power outages during school break and was this way when they returned.

Is the VM card fried or is there a way to reset the ports through the phone  to get the voicemail back up?

[Keighlar]

I'm assuming you rebooted the phone system.  This will, by extension, also reboot the onboard voicemail card.  From the sounds of it, though, I believe you are fighting a losing battle.  Brown-outs are the worst thing out there for electronic equipment and it sounds like a new card may be in order.  If you cannot connect to it via PC, then you won't be able to connect to it through the phones.  I strongly suggest getting the phone system on some kind of battery back-up to help protect against these kind of instances. 

Wish I had better news.  Good luck!