When requesting help on your Samsung voicemail make sure to get the model number correct. There is a difference in how to set-up an SVMi-4 and an SVMi-4e. The same applies to the SVMi-8, the SVMi-8e and the SVMi-16 and SVMi-16e. The easiest way to tell which type of voicemail you have is to access it from a display phone. The correct model number will show in the display.
