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Author Topic: 7000's with viruses  (Read 2678 times)

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Offline genesis

  • Technician
  • Location: Rochester, NY
  • Posts: 302
    • Genesis Communications
7000's with viruses
« on: November 19, 2012, 02:05:27 PM »
Posting this as an FYI
In the middle of a 300 office upgrade and have run into 4 offices with viruses on the media card.  I attached pictures at the bottom of what it looks like, the giveaway for me initially is users reporting errors leaving messages, "Unable to save recording system error" is what they get.  If anyone else runs across this make sure your autorun on your laptop is turned off and do a quick format of the media card and reload software, so far i haven't seen one recently where the virus passed onto the NVRAM of the processors.  The first one i had a problem with i thought was just a corrupted media card so i popped it in my laptop and all hell broke loose, and i had very good virus protection, ended up re-imaging windows 7 because of all the problems it permanently caused. 


Samsung

Offline bmreen

  • Pro Shop Member
  • Location: Jacksonville,FL
  • Posts: 167
    • University of North Florida
Re: 7000's with viruses
« Reply #1 on: November 19, 2012, 02:57:05 PM »
I have seen this once on a 7200S and it was NOT on a network. Card would not allow any files to be deleted, copied or added untill it was reformated. I can not explain what happened to it.
Bobby Mreen
Telecommunications Technician
www.unf.edu

Offline bmreen

  • Pro Shop Member
  • Location: Jacksonville,FL
  • Posts: 167
    • University of North Florida
Re: 7000's with viruses
« Reply #2 on: November 19, 2012, 03:33:05 PM »
Bobby Mreen
Telecommunications Technician
www.unf.edu

Offline genesis

  • Technician
  • Location: Rochester, NY
  • Posts: 302
    • Genesis Communications
Re: 7000's with viruses
« Reply #3 on: November 20, 2012, 07:33:42 AM »
If you try to do anything to the files remotely it will lock the system up and will need to be rebooted. 
bmreen, that is strange are you sure at some point a tech with a virus didn't plug into the system or put the media card in a laptop?  As its been told to me and from what i can find, its typically a windows virus that spreads to network media, although it can't "run" in a linux environment like the 7100, it will still continue on its journey when it is mounted on a windows machine.  On that note we had one that Samsung tech support ended up destroying the MP because it was active on the NVRAM and would re-write itself onto the processor even though the system re-writes the shell everytime on boot.  That was the one that messed my laptop up beyond repair.
Samsung