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Author Topic: 5210's and the fixed Headset Key  (Read 2309 times)

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Offline Ironhedz

  • Technician
  • Location: Jacksonville, FL
  • Posts: 114
5210's and the fixed Headset Key
« on: October 11, 2012, 08:02:39 PM »
The past couple of Installs I have done. I have noticed that the Headset Key does not work.  You can go into the phone and turn the headset on and off, but the key never lights up or goes off. Has anyone else noticed this.  I called Samsung about it and they supposedly entered a pil request. I have not heard anything from them and I wanted to see who else out there has noticed this.

Offline matherton

  • Moderator
  • Location: Canada : British Columbia : Surrey
  • Posts: 509
    • Houle
Re: 5210's and the fixed Headset Key
« Reply #1 on: October 11, 2012, 10:44:19 PM »
Interesting, I will try this at work tomorrow.
Marty Atherton

Was a Samsung 'expert' * Panasonic * Grandstream * Ascom TeleCareIP Nurse Call
Tunnel vision to retirement

Offline genesis

  • Technician
  • Location: Rochester, NY
  • Posts: 302
    • Genesis Communications
Re: 5210's and the fixed Headset Key
« Reply #2 on: October 12, 2012, 08:04:31 AM »
Its a bug in the latest firmware, it affects the 5243's also.
Samsung

Offline Ironhedz

  • Technician
  • Location: Jacksonville, FL
  • Posts: 114
Re: 5210's and the fixed Headset Key
« Reply #3 on: November 02, 2012, 06:56:43 AM »
On the 5210's ver 1.37 - there is a setting under menu, settings, application settings, headset key - by default this is off (thus disabling the fixed key) set it to on and it should work....