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Author Topic: Easyset w/ Win 7  (Read 2699 times)

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Offline genesis

  • Technician
  • Location: Rochester, NY
  • Posts: 302
    • Genesis Communications
Easyset w/ Win 7
« on: August 28, 2012, 08:20:23 AM »
Anyone have a successful install on windows 7?
After messing around for a while with IIS settings finally got the easyset page to launch but now it doesn't show any switches in the dropdown box.  Link is connected fine to the system as Switch 1.
EasySet and Link are the latest versions, Windows 7 is running on a x86.
All firewall and UAC are turned off on the machine.
This is the second instance of this i have had, the first one i just had the customer re-image the PC to XP pro but this install is not an option.

Offline Ironhedz

  • Technician
  • Location: Jacksonville, FL
  • Posts: 114
Re: Easyset w/ Win 7
« Reply #1 on: August 30, 2012, 07:16:40 AM »
Below is an email I recd from tech a while back with win7 and the apps.  It covers a few of the issues that I have ran into the past year or so ago.  Hope it helps

Below are some of the issues that we have seen on 64bit Easyset installation.


“Cannot create Virtual Directory” because it already exists – This is related to the IIS 6.0 Compatibility Pack.  You need to make sure that you go to Windows components and enable all parts of the IIS 6 Comp Pack.


Classic.NET App pool does not exist in IIS – You need to make sure that ASP and ASP.Net are enabled in Windows Components.


After hitting the Easyset web page, the Switch # just says NONE and there is nothing in the dropdown – This is often related to folder permissions.  Make sure that you have full control


for Network Service and IUSR and IIS_IUSR. Also go to Application server àClassic.net àenable 32bit.


“Login Error” – If you get the web page up and the switch number shows up and you try to login but get just this error, then it’s likely that the install file did not update the registry properly.  We found two ways to do this.


#1 – C:\Program Files (x86)\ComPlus Applications\xxxxx-xxxxxx\SCKP3 is the file that needs to be rerun.  You will select this file and right click.  Then select “Open With”.  You will then click browse and navigate to C:\Windows\System32\regsvr32.  If you run this file with this program, it should update the registry for you.

a.    In the above step, I referenced xxxx-xxxx.  This will be a long string of information not actual x’s.


#2 – However, we saw on a Windows 7 Home version that the above step did not work and we had to manually go and edit the registry entry.


a.    Click on Start and type regedit in you search bar.

b.    Navigate to HKEY_Classes_Root\Software\SCKP3.clsSCKP3

c.    Expand this entry and click on clsSCKp3

d.    In the right pane, double click “default”.  This will pop a small window and some information is highlighted.  Copy this by pressing Ctrl-C. Cancel and close this popup window.

e.    Press Ctrl-F to find and paste the copied information into this search field.

f.     You will find a very specific registry entry in a long list.

g.    Click on RemoteServer and double click default in the right pane.  Copy the highlighted data and cancel.

h.    Click on InprocServer32 and double click default in the right pane.  Paste the data in this field and you have now updated your registry.