Topic: PRI DID forward question

[Skip555]

Customer has PRI with DID's  I will be forwarding a DID to a POTS line at a remote location . Can the CLEC watch the forwarded line and then forward it to a another number  on Busy/RNA ?

the customer has remote sales office with a couple of lines and what I would like to accomplish is to have the DID forward out to the POTS line (probably cable co DT ) then if busy RNA forward to a DID at the main office that I can set up to go direct to VM at the corporate office .

[NFCphoneman]

Since you'll have to forward the DID off or your switch, the CLEC will have any control over it.  Perhaps you can get the POTS lines to busy-forward back to another DID which will go to the VM at the corp office.

This would be a good application for a VoIP phone.  Up-sell Skip!

[Skip555]

actually , Larry I'm replacing VOIP phones , someone else sold and set up I took it over for about a year ago
(Panasonic TDA 100 /TVA 50). they've had a enough VOIP and dont want me putting any time ($$$) into trying to get the QOS to acceptable levels

[NFCphoneman]

So you already up-sold? 

[hitechcomm]

Its not uncommon to see customers move away from VOIP back to TDM. Problem i find is usually the installing company of the VOIP system. It's very often IT people.
Take a win back any time.

[anthonyh]

i dont see why that wont work, though you may need multiple call paths at the remote location. SO instead of having the lec do a call fwd busty with 1 path..maybe do 3