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Author Topic: Need a 2-year Maintenance Contract  (Read 1818 times)

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Offline Rhonda

  • Moderator
  • Location: Fond du Lac, WI
  • Posts: 239
    • Wells Manufacturing, L.P.
Need a 2-year Maintenance Contract
« on: July 29, 2011, 03:47:56 PM »
I need to put maintenance on a 1996 switch in Centerville, Iowa.  Will anyone offer a maintenance contract with 8x5 maintenance coverage.  We are not in a position to change phone systems today and I cannot afford to run without maintenance any longer.

This is the only information I can give you on the system.
System was professionally installed by Avaya at time of install.
System has never had a maintenance contract.
Merlin Legend
Merlin Mail
408GS/LSMLX
MXL-20L Console
50 phones in use
100 DID's, 16 CO Lines
Most phones are 8110M which I do not need covered.

I am looking to pay for certification and pay a monthly fee to cover a 2-year contract with access to technical assistance within a 4-hour window, 8x5.  We would like to be set up with monthly invoices.

Please offer quotes to:

Rhonda Gurno
Wells Manufacturing, L.P.
920-922-5900
rgurno@wellsmfgcorp.com

Please PM me if needed and list any additional questions below.

Offline mdaniel

  • Moderator
  • Location: Paintsville Ky
  • Posts: 1472
    • Walker Communications, Inc.
Re: Need a 2-year Maintenance Contract
« Reply #1 on: July 29, 2011, 06:50:29 PM »
E-mail sent.
Authorized Avaya SMB Business Partner
www.walker-solutions.com

Offline Rhonda

  • Moderator
  • Location: Fond du Lac, WI
  • Posts: 239
    • Wells Manufacturing, L.P.
Re: Need a 2-year Maintenance Contract
« Reply #2 on: July 30, 2011, 03:48:33 PM »
Thanks Mike.  I'll look at your email Monday when I get back in. 

Thanks for following up with me!

Rhonda