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Author Topic: New SVMI 20E  (Read 2728 times)

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Offline nwilliams

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  • Location: Ishpeming, MI
  • Posts: 31
    • www.superioreagleinc.com
New SVMI 20E
« on: April 18, 2011, 01:44:48 PM »
We just installed a new SVMI20E for a customer that we just acquired. Its a 7200 w/ 4.14 software. We got a complaint about stuttering voice mail messages. This is the first time we've had this on a SVMI20E. Has anyone else had this and if so what is the solution to fix it?
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Offline Marc Haycook

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  • Location: Jefferson City, MO
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Re: New SVMI 20E
« Reply #1 on: June 28, 2011, 06:17:22 AM »
I know this is a little old, but did you get this problem resolved? If it's a newer SVMi-20E with the 1GB card, there's a bulletin about this problem and you need to contact tech support.
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Marc Haycook
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Offline nwilliams

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  • Location: Ishpeming, MI
  • Posts: 31
    • www.superioreagleinc.com
Re: New SVMI 20E
« Reply #2 on: July 22, 2011, 11:26:10 AM »
Yes Marc we got the 4gb card and now it works. However now if the phone system reboots all proramming and i mean all programming on the SVMI20E is lost. When it loads up we get a message that says "loaded with no blocks" or something like that.
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Online CMDL_GUY

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  • Location: Mt. Sidney Virginia
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Re: New SVMI 20E
« Reply #3 on: August 17, 2011, 08:17:08 PM »
Has this been resolved?
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