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Author Topic: Emergency Button  (Read 2145 times)

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Offline Ironhedz

  • Technician
  • Location: Jacksonville, FL
  • Posts: 114
Emergency Button
« on: November 17, 2010, 03:20:26 PM »
Going to be installing a system at several banks. Just wanting to know if there is a way to setup a key when pressed will display something like "being robbed" to all the other keysets. You guys out there ever do anything like this.

Offline Ironhedz

  • Technician
  • Location: Jacksonville, FL
  • Posts: 114
Re: Emergency Button
« Reply #1 on: November 18, 2010, 07:27:03 PM »
I know I can setup a station group and have that ring, but the customer wants a "silent" alert. They are going to be using the SMTi series IP Phones. Can I send a group SMS via a one touch button.

Offline matherton

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  • Location: Canada : British Columbia : Surrey
  • Posts: 514
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Re: Emergency Button
« Reply #2 on: November 19, 2010, 12:07:08 AM »
What about simply having a key that dials 911, the user 'bumps the phone' which moves the handset off and hits the 911 key, up here they send the cops if there is a 911 then hangup.
Marty Atherton

Was a Samsung 'expert' * Panasonic * Grandstream * Ascom TeleCareIP Nurse Call
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Offline Noisycow

  • Pro Shop Member
  • Posts: 56
Re: Emergency Button
« Reply #3 on: November 19, 2010, 10:51:50 PM »
Yes, if just a lit key will do it.   Print the DESI tab to whatever you want it to say and then use a feature under the key that would light all the keysets programmed with the same button mapping.  Use an RP key or something like that - anything that would light at all phones.  You could make the RP the real deal and add a chime into it so when the next call comes in on any of their DIDs, all the phones would ring and the chime.  The robber wouldn't know the difference.   Maybe you could have all the calls redirected to a message that says 'we are being robbed, please call the police....?'

The only way I could think of making the button flashing would be to make it a DS button to a single line or phantom, but that wouldn't be great because the initiating phone would be ringing over their speaker and ... bang!  I am sure there are liability issues for the bank in setting up such a system.   If someone was harmed trying to 'signal' other people via the phone; unusual procedure.   Just make sure you get a liability disclaimer from them.

No, that is not me.  Oh to dream of being that handsome.