Topic: OS 500 v2.76a

[bretthaze]

I have a customer with a 500 that we just updated from 2.69 to 2.76a. They have a few pots lines on a 8trk card in the 2nd cabinet. Since the upgrade we can't get CID to work on any of the pots lines. We are getting CID on the PRI. We have a RCM2 on the SCP2 card on OP3. We are also having a problem getting easyset to work since the upgrade but that might not be related.

[CMDL_GUY]

I had the caller ID problem too. I believe in MMC 717 the upgrade was putting a single digit in my area code causing the caller ID to not function.  I don't know about the easyset problem.

[bretthaze]

No extra digets in 717. I am going to try to move the rcm2 card to the lcp2 card since the trunk card is in the second cabinet and see what happens.

[bretthaze]

Update. We took the system back to 2.69 and the CID started to work again.