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General / Re: Magic Jack
« Last post by EV607797 on May 06, 2023, 07:56:00 PM »
I have three of them currently in service.  One is for a fax line at my dad's house and it has worked very well for about three years so far.  I also have had one at my own for the same purpose.  I use the third one for a second line at home.  My telco line (line 1) has call forward-busy set to send the second call to my Magic Jack number.  That also works well.

Yes, you're correct about the disconnect supervision.  For the two fax lines, that really doesn't matter since the machines hang up on their own.  This did get to be an issue wirh my home lines. I had to remove auto attendant from that line because I'd come home every day to it ringing off the hook.  I could program the system to drop those calls, but i took the path of least resistance.  I was holding out in hopes that they'd add this feature, but I think that was a waste of time.  When I inquire about it, I get the 'deer in the headlights' response.
General / Magic Jack
« Last post by CMDL_GUY on May 05, 2023, 02:55:22 PM »
Do you have a magic jack?

I thought I would get one to experiment with.  Not worth much in my opinion.   I tried it on a Samsung KSU which worked okay for incoming and outgoing calls. The acid test was to see if I could make a disconnect when voicemail answered. Not going to happen!  I have been successful with using Verizon's "home phone connect" device.  It was tricky but I got it to work with the voicemail.  I was thinking about renewing the Magic Jack and use it for outgoing calls only which would keep my other line free.  What I found out while calling my cell phone as a test was horrible!  My cell phone service listed my magic jack number as potential spam! What a bunch of crap!
Samsung / Re: Samsung OfficeServ 7200
« Last post by CMDL_GUY on April 26, 2023, 02:43:02 PM »
I don't know if you noticed the date, this thread is 5 years old!   :066:
Samsung / Re: OfficeServ 7400 Alarm Calling External User
« Last post by pvj on April 21, 2023, 10:47:17 AM »
This is a 5 year old thread, I expect that there won't be a response from the op
Samsung / Re: OfficeServ 7400 Alarm Calling External User
« Last post by PieTelTec on April 21, 2023, 09:10:39 AM »
I don't think its a voicemail alarm. It sounds like its a remote notification, the system is rebooting for maintenance at 3am and when it comes back up it is notifying everyone with the message notification turned on, that they have messages in their mailbox. just turn off remote notification, or tell him to delete is new messages. 
Samsung / Re: Samsung OfficeServ 7200
« Last post by PieTelTec on April 21, 2023, 09:05:14 AM »
It sounds like it may be the cooling fan. I see the same issue on the 7100. the fan goes out and then the system will get hot and shut down until it cools and will reboot. takes about 24 hours until the system gets hot again. you can get the fan for about $30.00
Mitel / Mitel 5000 and Mivioice 250
« Last post by Keighlar on April 13, 2023, 10:49:34 AM »
We had an inquiry today for assistance in Akron, OH.  If anyone knows of someone, let me know and I can send the rest of the contact information.

Message: I am wondering if you support a Mitel 5000 and Mivioice 250 platform?
Company: Vail Resorts
Position: It Manager
Panasonic / Re: KX-TVA Maintenance Console
« Last post by MrGemini on February 19, 2023, 06:04:39 PM »
email sent.  :003:
Samsung / Re: Dropped Calls "plug out" message. Multiple users on OfficeServ 7400
« Last post by PieTelTec on February 18, 2023, 12:06:13 PM »
It sounds like you dont have enough SIP/IP Ports opened up. Although a True PRI is 23 channels, you can have a fractional PRI offering as little as 8 channels. but you also have to open up the ports to allow the phones to use all of the channels. that is done through the programming
2.3.0 Verify you have enough Wired ITP for the number of phones you have
6.3.2 Verify you have enough Wired ITP slots available

This may or may not help your situation, but it is a good place to start.
It show 7 years, but it will not count down.
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