My Phone Techs

Phone Systems => NEC => Topic started by: oobie on May 18, 2021, 06:54:01 AM

Title: NEC SV8100 end of life
Post by: oobie on May 18, 2021, 06:54:01 AM
Being that the NEC SV8100 is end of life I have a couple questions that I can't really get an answer to from anyone at NEC or my distributor.

1. Say we have a processor failure, Can we get a processor and move licensing from one hardware keycode to another?

2. Can we move licensing from a 8100 hardware keycode to a 9100 hardware keycode?

TIA

Gary Frisco
Title: Re: NEC SV8100 end of life
Post by: Keighlar on May 18, 2021, 07:45:46 AM

Title: Re: NEC SV8100 end of life
Post by: oobie on May 18, 2021, 07:48:00 AM
Will NEC still migrate the 8100 license to the another 8100 processor?  Or because it is end of life they just simply won't? 
Title: Re: NEC SV8100 end of life
Post by: Keighlar on May 18, 2021, 07:53:44 AM
I don't believe they will because there is no viable support contract for the 8100 and you cannot purchase per-instance support.  You could certainly ask, but knowing NEC, I'm guessing the chances are just about 0%.
Title: Re: NEC SV8100 end of life
Post by: oobie on May 18, 2021, 08:10:19 AM
That's what I figured and my NEC contact I don't think wants to tell me that but I am pretty certain that is the answer. LOL.

Thanks Stacey as always!!! Have a great day!

Gary