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Author Topic: Avaya G650 Media Gateway No Sound  (Read 1723 times)

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Offline Butch Cassidy

  • Member
  • Posts: 112
Avaya G650 Media Gateway No Sound
« on: September 18, 2021, 11:46:27 PM »
Avaya G650 Media Gateway with about 30 Avaya 9611G  phones.  This was a working phone system but now does not work for the most part.  All the phones have normal screens but cannot make or receive calls.  There is no sound at all, not even a hiss.  Actually of the 30 phones, one still works.  When you call a dead phone, a red light flashes once in the upper right hand corner.  But then nothing. 

Any ideas?   :023:

Offline telemarv

  • Moderator
  • Location: Ottawa ON Canada
  • Posts: 1487
Re: Avaya G650 Media Gateway No Sound
« Reply #1 on: September 19, 2021, 08:47:57 AM »
Network router or switch any changes?
Marv CCNA


If people had more manners... we'd need fewer laws.

Offline liquidvw

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  • Location: NJ, USA, Earth
  • Posts: 282
Re: Avaya G650 Media Gateway No Sound
« Reply #2 on: September 20, 2021, 07:13:07 AM »
run 'disp er' for active alarms post results.  What is the software version?