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Author Topic: All Ring Department Group SL2100  (Read 296 times)

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Offline oobie

  • Technician
  • Location: Central PA
  • Posts: 170
All Ring Department Group SL2100
« on: July 08, 2019, 09:59:59 AM »
How do you set up a department group to be ALL RING?  Is my brain fried?  I can't use a Virtual because I need group of Analog extension that will be connected to a customers IVR that if they hit 0 from they want to transfer the call back to the system. 

Thank you in advance!! 
Gary Frisco

Online Keighlar

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  • Location: New York
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Re: All Ring Department Group SL2100
« Reply #1 on: July 09, 2019, 09:41:01 AM »
I believe you just need to set up 16-01-05 [All Ring operation Mode] to Automatic.  Let me know if that works for you.  If not, I'll delve into it a bit deeper.
β€œIt's so much darker when a light goes out than it would have been if it had never shone.”
― John Steinbeck