Welcome, Guest. Please login or register.

Author Topic: AOL and Senior Citizens  (Read 403 times)

0 Members and 1 Guest are viewing this topic.

Online EV607797

  • Moderator
  • Location: Northern Virginia (Metro DC Area)
  • Posts: 788
AOL and Senior Citizens
« on: April 28, 2019, 10:35:57 PM »
I do what I can to assist friends and family members with their minor computer issues.  Lately, they're all being bombarded by e-mail via AOL that is full of 'click here' links within the e-mail body.  I've begged them to avoid these messages and to ditch AOL because it's a well-known scammer's paradise.  These scammers know how vulnerable the elderly are when they think that they receive an e-mail from someone who really wants to chat with them.  They also know that only these vulnerable senior citizens actually pay for e-mail, especially AOL, so they'll probably pay for anything.

Does anyone have some kind of definitive information that I might be able to reference in order to get them to ditch these Godforsaken AOL accounts?  I've encouraged them to go with other providers, but they seem to think that AOL is the golden egg of e-mail services.  I'm banging my head against a wall.
Ed Vaughn

(540) 623-7100 (V)  (540) 693-5800 (F)
EMVaughn3@Outlook.com

Online MacGyver

  • Administrator
  • Location: Dallas, Texas
  • Posts: 4169
Re: AOL and Senior Citizens
« Reply #1 on: April 29, 2019, 10:50:48 AM »
Ed, I feel your pain, but I'm afraid logic isn't going to do much to change their decision that is based in emotion.  Of course you could set their email client to text only so the hyperlinks don't work, but then the pictures wont' shop up in the body of the email, and they likely won't like that. 

We're about to launch a test on the new whitelisting programs to stop the malware, but that doesn't stop them from making donations to places and concerns like that.  I wish I had a better answer for you.  Maybe the other guys will have some input.
-I'm only here because my flux capacitor is broken.

Online hbiss

  • Administrator
  • Location: Westchester County, NY
  • Posts: 3039
Re: AOL and Senior Citizens
« Reply #2 on: April 29, 2019, 02:13:31 PM »
... Of course you could set their email client to text only so the hyperlinks don't work, but then the pictures wont' shop up in the body of the email, and they likely won't like that. 

I doubt any of them use an email client. They just go to AOL.com and sign in.

I have business customers that use AOL. Very unprofessional.  I've even set up email and their email clients with accounts through the cable company but they never use them.

See if you can block AOL.com at their router and tell them that, haven't you heard, AOL is out of business.  :008:

-Hal
I gotta get out of this business...

COMSYSTEC- Phone Systems | paging systems | background music systems | foreground music systems | retail music | restaurant music

Online Keighlar

  • Moderator
  • Location: New York
  • Posts: 1436
    • Tech II Business Services
Re: AOL and Senior Citizens
« Reply #3 on: April 29, 2019, 07:05:35 PM »
 :011:  Nice, Hal. 
“Would it save you a lot of time if I just gave up and went mad now?”
― Douglas Adams

Offline oobie

  • Technician
  • Location: Central PA
  • Posts: 153
Re: AOL and Senior Citizens
« Reply #4 on: May 01, 2019, 03:37:55 PM »
We have some accounts that are in the medical field that won't accept emails from AOL accounts.  That is part of there Security team standards and they don't budge on it. 

Gary Frisco

Online MacGyver

  • Administrator
  • Location: Dallas, Texas
  • Posts: 4169
Re: AOL and Senior Citizens
« Reply #5 on: May 01, 2019, 04:18:50 PM »
We have some accounts that are in the medical field that won't accept emails from AOL accounts.  That is part of there Security team standards and they don't budge on it.

Nice, Gary.  I draw some of those lines in the sand with networks we administrate and catch some flack over it at times.
-I'm only here because my flux capacitor is broken.

Offline liquidvw

  • Moderator
  • Location: NJ, USA, Earth
  • Posts: 268
Re: AOL and Senior Citizens
« Reply #6 on: July 09, 2019, 02:49:27 PM »
One option.  If there AOL account is something@aol.com, then create something@gmail.com.  Use POP3 in gmail to fetch and then delete the @aol email and put in the gmail inbox, but the gmail SPAM filters will take care of most of the crap.  Hard part will be getting the user to goto the gmail address for their mail.  But if they go to aol address, there will be nothing in the inbox due the POP3 setup. 

Online EV607797

  • Moderator
  • Location: Northern Virginia (Metro DC Area)
  • Posts: 788
Re: AOL and Senior Citizens
« Reply #7 on: July 09, 2019, 03:59:09 PM »
That's what I've done, at least with my parents using Outlook.com accounts, but they still won't use it.  Fortunately, the Outlook account mirrors almost all of their AOL activity, even drafts.  That helps me a lot because my mother is forever losing or misplacing messages.  She also types pages-long e-mails and then somehow deletes them by mistake.  Fortunately, I'm able to find them in her parallel Outlook account and send them back to her.  I guess that's the best I can hope for.  As for my dad clicking on any great deal link he sees, there's nothing I can do.
Ed Vaughn

(540) 623-7100 (V)  (540) 693-5800 (F)
EMVaughn3@Outlook.com