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Author Topic: (FAQ) Mitel SX200 ICP Backups  (Read 7482 times)

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Offline TECHarry

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  • Location: Winchester, VA
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(FAQ) Mitel SX200 ICP Backups
« on: June 16, 2010, 09:40:09 AM »
There are three types of backups possible on the Mitel SX200 ICP.  It never hurts to have redundant backups, particularly a hardcopy file which can be printed out and examined in hand.
  • Full Telnet:  A Full Backup, as it implies, creates a backup of everything unique about the system's programming and stores the file on a preset FTP server.  This backup should be kept current through any programming changes, regardless of how minor, and is the best and fastest way to return a failed system to complete operating condition.  This backup can be initiated by in any type of maintenance session but requires that you have the correct telnet settings in CDE to address and sign in on an available FTP server, either on your local device registered on the within the ICP's address range or at a fixed external IP address if the ICP has Internet connectivity.  You access this backup command through the Maintenance screens, input a unique name for the backup file, and begin the FTP session.
  • Kermit:  A Kermit backup stores the basic CDE database to a file on your terminal device, just as you would download any other file.  It will not include the IP networking setup or the setup for the embedded voice mail so it's a fallback in case you don't have a full backup available.  It will let you get the system back in operating condition (minus IP phones and voice mail) and then you'll need to rebuild the IP networking and voice mail programming manually.  This one is initiated via either the serial Maintenance Port or a Telnet connection.  Regardless of the connection, you access the backup command through the Maintenance screens, input a unique name for the backup file, and accept the Kermit file transfer to a local drive.
  • Hardcopy:  A hardcopy backup will provide yet another layer of fallback protection.    It can be printed out and examined in hand in case you actually have to input the programming manually.  The easiest way to get a hardcopy backup is to enter the 'CDE Print Out' form, set your terminal program to capture as a text file. and press 'Display All'. to the display and define the ranges you want to display for various forms.  Once the 'Display All' is complete, close the text capture, name the text file, and save it on your local drive.

PLEASE NOTE: If this FAQ helps solve your problem, come back to the Forum and let us know!

This is an Open FAQ.  If you have questions, additions, or corrections, feel free to reply. 
Harry Braithwaite
Telecom Equipment & Consulting
Specializing  in  Mitel  systems  for  the  Lodging  industry