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Author Topic: How To Install ShoreTel Voice Message Control Manually  (Read 838 times)

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Offline Marc Haycook

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  • Location: Jefferson City, MO
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How To Install ShoreTel Voice Message Control Manually
« on: September 27, 2016, 11:35:01 AM »
Step 1 – Download the following file: http://servername/shorewaredirector/voicemessage.ocx. Save the download to the C: drive.

Step 2 – Close Internet Explorer (You might want to write the next couple steps down before proceeding if you don’t have another browser installed).

Step 3 – Open a command prompt in Administrator Mode and type the following “regsvr32 voicemessage.ocx”. You can just copy and paste that into the command prompt. You should get a message saying it was registered successfully.

Step 4 – Go back into ShoreWare Director into the auto attendant menu you want to change. It will ask you if you want to allow voicemessage.ocx to run. Tell it to Allow. It will give you the leave page dialog again, click leave. Go back to the Auto Attendant menu and you’ll probably get another dialog box about Windows Firewall. Allow the plugin to run. You should now be able to import files.

Notes: If you get the error 80040200 when registering the OCX file, that just means you need to run the command prompt as an administrator.

There is also a file called twentyfour7.ocx that allows you to use the scheduler pages. It might be worth registering this control too. Use the same method as above to do so.
Marc Haycook
CCNA
Sport-Touring