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Author Topic: MOH on ECS  (Read 5395 times)

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Offline NAVI

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  • Posts: 2
MOH on ECS
« on: November 09, 2015, 12:20:22 PM »
Have an ECS system that all of the sudden the MOH is very static ( on internal or external source ) any sugestions?

Offline MacGyver

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  • Location: Dallas, Texas
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Re: MOH on ECS
« Reply #1 on: November 09, 2015, 12:27:53 PM »
The internal music plays off the CPU, so if callers hear static over the internal music, and they don't hear static any other time, then the best step is a default and reload.  If callers hear static at other times as well, then perhaps there is a line problem. 
-I'm only here because my flux capacitor is broken.

Offline NAVI

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Re: MOH on ECS
« Reply #2 on: November 09, 2015, 01:06:34 PM »
thanks,lines are good its only when you put them on hold , i'll try defaulting tomorrow ( cust was to busy today and if that does not work replace CCU)