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Author Topic: PRI DID forward question  (Read 3400 times)

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Offline Skip555

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  • Location: Sarasota Fl
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PRI DID forward question
« on: May 22, 2012, 08:05:50 AM »
Customer has PRI with DID's  I will be forwarding a DID to a POTS line at a remote location . Can the CLEC watch the forwarded line and then forward it to a another number  on Busy/RNA ?

the customer has remote sales office with a couple of lines and what I would like to accomplish is to have the DID forward out to the POTS line (probably cable co DT ) then if busy RNA forward to a DID at the main office that I can set up to go direct to VM at the corporate office .
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Skip

...Serving SW and West Central Fl since '84

Offline NFCphoneman

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  • Location: Jacksonville & Gainesville, FL
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    • Jacksonville Telephone Systems
Re: PRI DID forward question
« Reply #1 on: May 22, 2012, 08:31:09 AM »
Since you'll have to forward the DID off or your switch, the CLEC will have any control over it.  Perhaps you can get the POTS lines to busy-forward back to another DID which will go to the VM at the corp office.

This would be a good application for a VoIP phone.  Up-sell Skip!

Offline Skip555

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  • Location: Sarasota Fl
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Re: PRI DID forward question
« Reply #2 on: May 22, 2012, 09:21:53 AM »
actually , Larry I'm replacing VOIP phones , someone else sold and set up I took it over for about a year ago
(Panasonic TDA 100 /TVA 50). they've had a enough VOIP and dont want me putting any time ($$$) into trying to get the QOS to acceptable levels
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Skip

...Serving SW and West Central Fl since '84

Offline NFCphoneman

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  • Location: Jacksonville & Gainesville, FL
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    • Jacksonville Telephone Systems
Re: PRI DID forward question
« Reply #3 on: May 22, 2012, 09:31:49 AM »
So you already up-sold?  :015:

Online hitechcomm

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Re: PRI DID forward question
« Reply #4 on: May 22, 2012, 04:38:29 PM »
Its not uncommon to see customers move away from VOIP back to TDM. Problem i find is usually the installing company of the VOIP system. It's very often IT people.
Take a win back any time.

Offline anthonyh

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  • Location: New Jersey
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Re: PRI DID forward question
« Reply #5 on: May 25, 2012, 08:33:18 PM »
i dont see why that wont work, though you may need multiple call paths at the remote location. SO instead of having the lec do a call fwd busty with 1 path..maybe do 3
...Please don't touch that