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Author Topic: My lights scrole accross the MSG, DND, MUTE, SPKR Buttons  (Read 5683 times)

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Offline lolly3

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My lights scrole accross the MSG, DND, MUTE, SPKR Buttons
« on: September 16, 2010, 07:03:05 AM »
I like to calls this the Knight Rider Affect.  (From the TV show)

You need to enter the DN (Extension) of the phone.  To do this just hit # dial your EXT number then hit # again.

Offline dtmf

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Re: My lights scrole accross the MSG, DND, MUTE, SPKR Buttons
« Reply #1 on: October 28, 2010, 02:22:46 PM »
Actually you should only have to enter the DN and press #. If you hit #, DN, # the first # isn't doing anything it's the # after the DN that enters it.
I swear I didn't touch it

Offline lolly3

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Re: My lights scrole accross the MSG, DND, MUTE, SPKR Buttons
« Reply #2 on: November 03, 2010, 06:26:54 PM »
There's a reason for everything!!  #  will cancel anything that might have been pressed before.  I've found that customers will punch buttons to get the phone to work.  If you hit # (this will cancel anything dial before hand) then the DN (EXT Number) then #.

This way they cancel anything that might have been dial before the phone was DN.  If the customer didn't hit any buttons,  it still will work.

Offline dtmf

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Re: My lights scrole accross the MSG, DND, MUTE, SPKR Buttons
« Reply #3 on: November 03, 2010, 07:06:23 PM »
I was speaking for the techs perspective, by you have a very good point, there is never any way to guess what a end user will do. :011:
I swear I didn't touch it