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The Phone Booth / Re: Notre Dame Fire
« Last post by MacGyver on April 16, 2019, 08:52:16 PM »
It is.  I understand they were able to save the art, or at least a substantial part of it if not all.
Computers, Software & Accessories / Re: Microsoft IEII
« Last post by TexasTechnician on April 10, 2019, 09:54:02 PM »
Trace, That is a problem I've been fighting for a long time on my home DVR. It's not a problem on my phone but even IE won't work in Windows 10 with my DVR and there is no hope for backwards compatibility.
Computers, Software & Accessories / Re: Microsoft IEII
« Last post by MacGyver on April 10, 2019, 11:26:49 AM »
Our biggest issue is the web browser login for CCTV systems.  They're IE only.
Computers, Software & Accessories / Microsoft IEII
« Last post by CMDL_GUY on April 10, 2019, 08:52:13 AM »

Microsoft is stuck between a rock and a hard place since nobody wants their newest “Edge” Browser. They do not know what to do.
NEC / Re: Sl 2100 / T1 dropping calls
« Last post by Skip555 on April 10, 2019, 07:16:22 AM »
NECTAC closed out the report when I reopened it the new tech wants me to do the DIM report first tech told me how to do it but said it wouldn't tell us anything . I'm headed down today to start running it . I have vendor meet tomorrow so I can get the LECS report and DIM and forward them to NEC . They ought to do a replacement then .
NEC / Re: Sl 2100 / T1 dropping calls
« Last post by Keighlar on April 09, 2019, 06:09:30 PM »
Send the reports to NEC and have them do an advanced replacement on the PRI card.  I've yet to see them fight or deny a warranty replacement request.
NEC / Re: Sl 2100 / T1 dropping calls
« Last post by Skip555 on April 09, 2019, 01:09:43 PM »
I got this from the customer Friday
"This is to confirm that an update has been recorded on CenturyLink ticket 16077423.

Called customer, spoke with Jennifer,

Informed her that we referred this issue to the local carrier to have them pull HDSL stats.  They pulled those stats yesterday and reported that they only saw errors on their VIEW 11 which indicates errors from the customer's equipment.  The customer stated that their vendor has been out but didn't see a problem with the equipment.  Informed her that if needed we can set up a vendor meet where the local carrier can meet with their vendor and show them what they are seeing.  We have also ran extensive tests to the smartjack with no errors on the network.  We will hold this ticket until we hear back from the customer.

Curtis D.
Enterprise Repair

I talked to Curtis yesterday , they sent frontier out since they are handling the circuit , Curtis says Frontier sees errors coming from our equipment . I have vendor meet set for Thursday he said they can give me a copy of the error log on their end and show me their tests

Looking for;
Samsung OfficeServ 7100 4SL2U 4 Port Analog Station Expansion Card
NEC / Re: Sl 2100 / T1 dropping calls
« Last post by Keighlar on April 02, 2019, 10:49:46 AM »
If you're going to scale them down and CenturyLink won't play ball, you might want to consider SIP trunks.  If you have a carrier services provider in the area that has its SIP trunks NEC certified, it makes it a snap.  We have Spectrum in this part of the country, and while they are A PAIN to schedule, once the service is in, it's normally solid.  Spectrum brings their SIP trunks in on a standalone circuit which helps tremendously with reliability.
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